Services

A complete solution for companies that want to grow.

Long-term with a reliable and strong partner.






Making things work

A complete solution for companies that want to grow. Long-term with a reliable and strong partner.




Making things work

A complete solution for companies that want to grow. Long-term with a reliable and strong partner.






Making things work

Services of Innoface AG



In addition to our products, the successful introduction of interfaces is based on our broad range of services.

Services of Innoface AG


In addition to our products, the successful introduction of interfaces is based on our broad range of services.

The integration of product data management systems with ERP systems is a challenging task. Our interfaces support the entire process from engineering to production. We are able to claim that both the users of the Windchill system and the ERP users have the required data at their disposal, up-to-date and at any time, so that they can carry out all the necessary work within their established applications.

Our employees have the necessary know-how to lead your projects to fruition. We also support you after commissioning while operating the interface.



Consulting

At the beginning of a project our consultants sit down with your team and coordinate a concept that is suitable for your processes. We usually conduct these consultations in joint workshops. Depending on your requirements, we propose solutions based on the configuration options available in our standard products.

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Project management

After consulting with your team, we take over the entire implementation, from the preparation, through the installation and adjustment of the interfaces, to testing and on to Go-Live.

We provide a project manager responsible for the project as your primary contact person.

We also employ our project engineers who are thoroughly familiar with Windchill, your ERP system, and the settings options of our interfaces.

There will be close collaboration with other service providers such as PTC partners or with your ERP consultants. Our objective is an efficient and successful cooperation for the successful introduction of the ERP interface for your Windchill system.

After final tests and a formal release, the interface goes live.

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Service & support

We accompany our customers from the Go-Live moment on as part of our software maintenance and support packages.

Our standard software is constantly improved and further developed as part of the agreed software maintenance. To enable you to continue using the Innoface software after updates of the coupled Windchill and ERP systems, we are developing it further and provide new versions in a timely manner.


Our IFConneX interface software operates in a complex system environment (Windchill, ERP, network…). We offer support for your administrators as part of one of our support packages to ensure that it runs as smoothly and reliably as possible.

See more →

Consulting

At the beginning of a project our consultants sit down with your team and coordinate a concept that is suitable for your processes. We usually conduct these consultations in joint workshops. Depending on your requirements, we propose solutions based on the configuration options available in our standard products.

See more →

Project management

After consulting with your team, we take over the entire implementation, from the preparation, through the installation and adjustment of the interfaces, to testing and on to Go Live.

We provide a project manager responsible for the project as your primary contact person.

We also employ our project engineers who are thoroughly familiar with Windchill, your ERP system, and the settings options of our interfaces.

There will be close collaboration with other service providers such as PTC partners or with your ERP consultants. Our objective is an efficient and successful cooperation for the successful introduction of the ERP interface for your Windchill system.

After final tests and a formal release, the interface goes live.

Service & support

We accompany our customers from the Go Live moment on as part of our software maintenance and support packages.

Our standard software is constantly improved and further developed as part of the agreed software maintenance. To enable you to continue using the Innoface software after updates of the coupled Windchill and ERP systems, we are developing it further and provide new versions in a timely manner.


Our IFConneX interface software operates in a complex system environment (Windchill, ERP, network…). We offer support for your administrators as part of one of our support packages to ensure that it runs as smoothly and reliably as possible.

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